Política de privacidade

Privacy Policy – shoesworld

shoesworld values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or make a purchase.

By using our services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide our products and improve your shopping experience.

a) Information you provide to us:

  • Full name

  • Shipping and billing address

  • Email address

  • Phone number

  • Payment information

  • Information provided when contacting customer support

b) Information collected automatically:

  • IP address

  • Browser type

  • Device used

  • Pages visited

  • Time spent on the website

  • Cookies and similar technologies

2. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Confirm payments

  • Send order updates

  • Provide customer support

  • Improve our products and services

  • Send promotional communications (when authorized)

  • Prevent fraud and illegal activities

3. Legal Basis for Processing (For International Users)

Depending on the country where you reside, we may process your data based on:

  • Contract performance (when you make a purchase)

  • Consent (when you authorize marketing communications)

  • Legal obligation

  • Legitimate interest (to improve our services and prevent fraud)

For customers located in the European Union (EU) and the United Kingdom, we comply with the principles of the GDPR (General Data Protection Regulation).

For customers in the United States, we comply with applicable regulations, including the CCPA (California Consumer Privacy Act) where applicable.

4. Sharing of Information

We do not sell your personal data.

We may share your information with:

  • Payment processors

  • Shipping and logistics companies

  • E-commerce platforms

  • Marketing and analytics tools

  • Legal authorities, when required by law

All partners are required to keep your data secure and use it only for the contracted purposes.

5. Cookies and Tracking Technologies

We use cookies to:

  • Improve your website experience

  • Remember your preferences

  • Analyze traffic

  • Display personalized advertisements

Cookies are small files stored on your device. You can disable them in your browser settings.

6. International Data Transfers

As we operate globally, your data may be processed in different countries. We ensure that such transfers are carried out with appropriate safeguards, as required by applicable laws.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Request restriction of processing

  • Request data portability

  • Withdraw your consent at any time

  • Request that we do not sell your data (where applicable)

To exercise your rights, please contact us at:

📧 contatoshoesworld@gmail.com

We will respond within the timeframe required by applicable law.

8. Data Security

We implement technical and organizational measures to protect your data against:

  • Unauthorized access

  • Alteration

  • Disclosure

  • Loss or destruction

Although we follow internationally recognized security standards, no system is 100% secure.

9. Data Retention

We retain your information only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Prevent fraud

10. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on our website with the revised update date.

12. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact:

shoesworld
📧 Email: contatoshoesworld@gmail.com