Política de frete

📦 Shipping Policy – Shoes World

At Shoes World, we are committed to delivering your order safely, efficiently, and anywhere in the world. Please read our shipping policy carefully before placing your order.

🌍 1. International Shipping

We proudly ship to multiple countries worldwide. Our goal is to provide a smooth and reliable global delivery experience.

If your country is available at checkout, we ship to your location.

⏳ 2. Processing Time (Order Handling Time)

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Once your order is processed and shipped, you will receive a confirmation email with tracking information.

If there is any unexpected delay, our team will notify you via email.

🚚 3. Estimated Delivery Time

Delivery times vary depending on your country and local customs procedures.

  • United States & Canada: 7–15 business days

  • United Kingdom & Europe: 7–15 business days

  • Australia & New Zealand: 8–18 business days

  • Other Countries: 10–20 business days

Please note:

  • Delivery times are estimates, not guarantees.

  • Customs inspections or local postal delays may extend delivery time.

💰 4. Shipping Costs

Shipping costs are calculated at checkout based on your delivery address.

We may occasionally offer free shipping promotions, which will be clearly indicated on our website.

🛃 5. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, or local fees imposed by your country.

These charges are:

  • Determined by your local customs authority.

  • The responsibility of the customer.

Shoes World is not responsible for delays caused by customs clearance processes.

📍 6. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

Please allow 3–5 business days for tracking updates to appear in the system.

If you do not receive tracking information, contact us at:
📧 contatoshoesworld@gmail.com

❗ 7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Shoes World is not responsible for lost packages.

  • Reshipping fees may apply.

Please contact us immediately if you notice an error in your shipping details.

📦 8. Lost, Stolen or Delayed Packages

Shoes World is not responsible for:

  • Packages marked as delivered by the carrier.

  • Delays caused by shipping carriers.

  • Delays due to customs procedures.

  • Incorrect addresses provided by customers.

If you experience an issue, please contact our support team and we will do our best to assist you.

📩 9. Contact Information

If you have any questions regarding shipping, delivery times, or tracking, please contact us:

Shoes World Customer Support
📧 Email: contatoshoesworld@gmail.com

Our team is happy to help.